“Visionaire team was very responsive, timely, professional, attentive and polite and did a superb job installing and cleaning up after.”
Jessica H.
Had my windows replaced by Visionaire in 2020. One of the trim pieces was warping and the guys came out and took care of it. Great Customer Service!!!
The experience was great. They exceeded my expectations and the job was done clean and the representative was very professional throughout the entire project. I would definitely use them again
We had our entire house redone. We had windows, doors, painting and gutters all redone. I could not be happier with the end results. Every single team member from window and door installation ( Bruno , to the painters and gutter guys(Hector) were professional and kind. I can not speak more highly of a company and their team. This has been an incredible experience. Thank you Josh, Bryan and Darren for all the help. You have made my home shine again. Mary Cobb
The project was to make a sunroom out of a screened in porch. I am well pleased with the entire project. The plan, construction and coordination were all completed professionally.
We had our windows replaced by Visionaire Windows and were very pleased with the outcome. The install crew was stellar and very accommodating. They took care of all our furniture and ensured they cleaned up after themselves. Bruno and Ozeil were just amazing.One of our windows came in broken and was replaced a few days ago. Very happy we chose Visionaire for our project.
After a rough start of the original sales person not showing up to an appointment. They certainly made up for it. They apologized profusely, sent multiple employees, and handled everything extremely professionally with great customer service. Would highly recommend them.
I am impressed with the company. Managers and employees are motivated to provide best customer services. I hired Visionaire for my windows replacement project as I liked the window brand they provided. There were some minor issues for my project; however, their project manager and sales manager visited my house and get them resolved promptly. The company’s 5-star rating is not fake and reflects their services, and I highly recommend the company for your windows projects.
Visionaire did a cracking good job with my windows and doors replacements. I ordered custom doors and matching storm doors. One custom window did not come out as expected. Visionaire made it right immediately. The installation team has a remarkably keen eye for details and nothing was missed. Have recommended them to two admiring neighbours already. They are spot on professionals, from office staff to on site workers.
Visionaire was wonderful with our whole house window replacement project. The crew was skilled, efficient and able to complete the project on time, even with a rainy day! Darren, Allan and the whole crew were great to work with. I highly recommend Visionaire!
I can’t say enough about Visionaire Windows out of Kennesaw, GA. ProVia Windows manufactures the windows, and the window model is the Aspect. One note about ProVia: the windows are manufactured in Sugarcreek, Ohio, in the heart of Ohio’s Amish community.I’m a retired financial controller so I pride myself in due diligence. I interviewed several window companies. Most have been in business for less than five years, and my experience tells me many will be out of business within the first five years of operation. How will they stand behind their warranty?Tim Stockwell, the owner, has many years of experience in the construction industry. Tim founded Visionaire Windows in 2010. I can see his son – Cameron, and son-in-law – Josh, slowly taking on more of the day-to-day business as Tim steps back – continuity of business! I also went out to see the office and warehouse in Kennesaw. I wanted to make sure the address wasn’t a storage location. Visionaire Windows is located in a business complex. The offices are nice, not extravagant. Nice, well-laid-out showroom and a large, well-organized, clean warehouse. I did visit other window company locations but Visionaire was the nicest and organized.The communications and the follow-up were excellent. I wanted to shout out this great team: Josh was the initial contact and estimator – not pushy and he listened to what I was looking for in the window and installation. Cameron did the final measurement – very precise and meticulous. Alan was in charge of the install team, and what a great team. Oziel was the on-site working supervisor – about 8 installers. They each had a job and knew what to do – as the saying goes, they were a well-oiled machine! Darren Lupo was the project manager – he made sure any concerns I had were promptly addressed.Let me now go over my windows. Our windows were 32 years old, wooden single-pane – were we overdue for new windows! Also, our doors were all wooden. We replaced all the windows 53 windows (all double paned, all are now double-hung, full grids, and half screens), and 5 doors (were all wooden doors were replaced). Two of the five doors are French doors – now metal doors with built-in screens; two are single doors – now metal with built-in screens; the last is a full single door –now entirely metal.I can’t say enough about Alan’s install team. To say they were great is an understatement. I knew I had picked the right windows with the ProVia windows but I was worried about the installation. I could have the best window but if the installation is bad then I would have a bad window. Also, rotten wood and capping. Visionaire replaced all the rotten wood and all the windows were capped afterwards. What a professional finish. The installation exceeded our expectations.We have gone through a hailstorm and a hurricane since the installation in August– no leaks! Great installation and great windows.A final thought – one of the references I visited had windows installed by Visionaire about 8 years ago. Two years after the windows were installed, the large palladium window over the front entrance cracked. They called Visionaire. They came out, took out the cracked palladium window, and replaced it with plywood. A few weeks later the new palladium window came in and it replaced the plywood – no questions asked. This is an example of great customer service and sold me on Visionaire Windows.
Most of our windows were terrible. I could actually see daylight thru some of them. We were given a referral by a friend who also used Visionaire, and her windows looked great. We have had ridiculous estimates in the past with lengthy sales pitches that take almost three hours. Josh came, measured quickly, and gave us the bottom line. That’s all we wanted. And the windows are made in the USA, and arrived sooner than expected. The installation team was great as well. We are very happy with our new windows! Added are before and after pictures of the same window
Visionaire and their staff was such a pleasure to work with! From Josh, Janice, Emily, Darren and all of the installers our process went amazing. We approached them for a full home exterior remodel, as a windows company, they took on the overall project management of the whole job! They worked to schedule hardie siding, gutter installers and a painter. The best part is we had a cash portion option and a single financing option for all of the individual projects. When we bundled projects and paid cash portions we got discounts.The entire process was only two weeks. They kept us informed, checked on the progress continuously and even corrected a few small issues along the way.The entire Visionaire team is built of really great people and I would recommend to anyone!Here’s their beautiful work 🫶🏻
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